Smart customer identification for smooth onboarding and communication
A customer walks into your store. How valuable would it be if you knew exactly who they are and could tell them about specific, relevant promotions right away? By recognizing the customer’s debit card, credit card, payment app or wearable with our Bank2Loyalty reader, we can show all on-going promotions. Of course, all results will be tailored to the customer’s individual preferences.
New customers who are not yet known to Bank2Loyalty will be sent an onboarding notification. All your customer will have to do is enter their mobile number and we’ll automatically send a text message to complete the identification and onboarding process. From then on, you can decide which promotions are shown (for which the customer can sign up right away) and which communications to show on the reader. All to boost customer loyalty.
However, Bank2Loyalty isn’t just valuable when customers enter your store. From in-store sampling and review handling to checkout processes and post-purchase retention improvement, Bank2Loyalty has visible added value every step of the way.